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What are the turnaround times?
For pick up and delivery, we have a Monday/Thursday or Tuesday/Friday turnaround depending on your address.
Do I have to sort light and darks?
No, we will sort your items for you.
What should I do if I have an item with a stain?
While we don’t check for stains in with this wash and fold by the bundle service by default, we can pre-treat the item before it’s washed if you point it out to us prior.
What items should not be put in the bag?
Any item that is dry clean only or you would need to be pressed, lined dried, or hand washed. Examples include cashmere sweaters, blouses, men’s dress shirts, leathers, etc.
Do you use fabric softener?
No, due to the sensitivity of allegories, people may have, we do not use fabric softener in our Click n’ Wash Club laundry service.
What kind of detergent do you use?
We use the best available allergen-free. Our Platinum detergent does not contain any fragrances or dyes. It has a lite natural citrus derived scent produced from naturally occurring renewable resources such as plants, fats, oils.