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Click n’ Wash Club FAQ’s
What are the turnaround times?
For pick up and delivery, we have a Monday/Thursday or Tuesday/Friday turnaround depending on your service address.
Do I have to sort light and darks?
No, we will sort your items for you. We also wash in cold water using a low alkali detergent to help prevent any color bleeding.
What should I do if I have an item with a stain?
While we don’t check for stains with this wash and fold by the bundle service by default, we can pre-treat the item before it’s washed if you point it out to us prior.
What items should not be put in the bag?
Any item that is dry clean only or you would need to be pressed, lined dried, or hand washed. Examples include cashmere sweaters, blouses, men’s dress shirts, leathers, etc. **These items will be cleaned and pressed in our normal dry cleaning/laundry process due to the extra care needed.**
Do you use fabric softener?
No, due to the sensitivity of allegories people may have, we do not use fabric softener in our Click n’ Wash Club laundry service to remain on the safe side.
What kind of detergent do you use?
We use the best available allergen-free. Our Platinum detergent does not contain any fragrances or dyes. It has a lite natural citrus derived scent produced from naturally occurring renewable resources such as plants, fats, oils.
Is this a subscription service?
Currently, it is just a $30 per bag service, not a subscription service.